This page applies to navigation devices that are updated using TomTom HOME. What software do I need to update my device? If you are experiencing issues with TomTom HOME, or if you have been advised to reinstall TomTom HOME by TomTom Customer Support, click on your operating system below for detailed steps.
Note: If you accidentally close the Download complete window, locate the file InstallMyDriveConnect.exe on your computer and double-click it. If you get a User Account Control window, click Yes. If you get a security warning, click Run. To read the end user licence agreement, click the link.
To accept the terms in the licence agreement, select I Agree, then click Next. Click Install to accept the default installation folder, or click Browse to select a different installation folder and then click Install.Once the installation of MyDrive Connect has completed, a pop-up will ask you to confirm the settings. You can select any of the options and click OK. Then you can connect your navigation device to start using MyDrive Connect. If you already have a TomTom account, you can now log into MyDrive Connect to manage the content of your navigation device. If you are a first-time user, you need to and then log in to manage the content of your navigation device through MyDrive Connect. The steps below refer to Safari.
If you're using another browser the steps may vary. Make sure your computer is. Download MyDrive Connect:The download starts.